Last Updated: January 15, 2025
At Crusader Works, we take pride in the quality of our digital products. However, due to the nature of digital goods, we have a strict no-refund policy. Please read our refund policy carefully:
- No Refunds: All sales of digital products are final. Once a purchase is made and the product is delivered, we cannot offer refunds or exchanges.
- Product Descriptions: We strive to provide accurate and detailed descriptions of our products. Please review the product information carefully before making a purchase to ensure it meets your needs.
- Customer Support: If you have any questions or concerns about a product before purchasing, please reach out to our customer support team at sales@crusaderworks.com. We are here to help you make an informed decision.
- Defective Products: In the rare event that you encounter a technical issue with a product that prevents you from accessing it, please contact our support team within 7 days of purchase. We will investigate the issue and, if necessary, provide a replacement or alternative solution.
- Chargebacks: We take chargebacks seriously. If you initiate a chargeback for a purchase, we reserve the right to take appropriate action, including but not limited to banning you from future purchases.
By purchasing our digital products, you agree to this refund policy. Thank you for your understanding!